Refund policy

As per policy, we do not offer a cash refund. Each customer will have 7 days from date of delivery or purchase date to return for store credit or exchange.  Because inventory is constantly changing, an exchange is not guaranteed. If the item(s) is in stock, then we will continue with an exchange. For an exchange or store credit, item(s) must be in original packaging with tags attached. No dog hair, use of clothing, deodorant marks, or any scent on clothing will be accepted. We have the right to refuse any clothing with any of the above conditions at buyers’ expense. If customer purchased an item on sale or used a discount code, then those items are NOT returnable & will be a FINAL SALE. *All sale items are final sale* *Returns will also be at the buyers’ expense* Social Threads is NOT responsible for items damaged or lost in transit. If the package is lost, file a claim with the shipping provider first, then we will take further action. If you are eligible for an exchange or store credit, the item(s) will be returned to the following address: // 5303 George Yard Ct. Midland, Texas 79707 // *The customer is responsible for the shipping fee(s) and also shipping the item back to the return address listed above* We do not ship outside of the United States at this time. Thank you for shopping at Social Threads, we appreciate your business more than you know!